( Frequently Asked Questions )

My Order is not Delivered, But the Online Status is Showing Delivered, Why?

We regret for the inconvenience caused.

We have partnered with the best courier service providers available in the market to provide our customers with the best shopping experience.

Sometimes glitches happen in the process and we really feel bad that it happened to you. As a Online Service Provider, we do understand how frustrating it is when the order is not delivered but the online status shows delivered.

We request you to please contact our Customer Care for resolution. We normally take 2-3 business days to fix the issue.

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