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ALL YOU NEED TO KNOW IN ONE PLACE

Payment Policy:

If the Buyer's credit card or debit card is declined, Printshoppy will not process the Buyer’s order. In the event where Printshoppy must commence legal action to enforce any terms of this agreement, the Buyer must agree to pay reasonable legal fees and costs.

Shipping and delivery policy:

Printshoppy will be shipping your order with a reputed carrier.It takes upto 3-5 business days for shipping to metro's and cities and upto 14 days for rural areas. We will not be responsible for any kind of delays in delivery or loss of the purchase or damage of the order while the order is with the shipping carrier. You will be informed once your order is shipped through email or you can check your order status in your Printshoppy shopping/purchase account at www.Printshoppy.com

Cancellation Policy:

In any case you should require the order you placed to be cancelled, please e-mail us at solutions@printshoppy.com or use our www.printshoppy.com/returns as early as possible or within a maximum 2 days of placing your order. Cancellation requests received after the order has been sent to production will be dealt on case by case basis and a refund cannot be promised always.

Return and Refund Policy:

Printshoppy offers "Hassle-free 14-days Return Policy!" Though we at Printshoppy strive to give you a great shopping experience each time you shop with us, if in case you are not 100% satisfied with the trade, you can return your order for a full refund of the products price that you paid for it. 

We offer a full refund to buyers (deducting the suitable postage and handling charges) under the certain below mentioned conditions:

  • We ensure that you get the completed product very close to what you have ordered. We offer a detailed preview option before you finalize each order. It is the buyer’s responsibility to check for spelling mistakes, miss-alignments and placement of pictures or text before they finalize each order.
  •  We assure you that you purchase any products directly from us and we will refund to you your purchase price within fourteen (14) calendar days of you notifying us in writing of your wish for the refund, together with the reason for the request, with the Order Id and returned to us in substantially the same condition as when purchased that is in a saleable condition with the tags intact and in their original packaging. 
  •  Refund will be provided by us if and only if the product that is received by the buyer is completely different from what they have ordered.
  • The returned product should reach us within 14 days of the placement of initial order.
  • The postal charges for returning the product to will have to be paid by the buyer.
  • Print products are subject to easy manipulation. Refund will be entertained, only if, the product along with its packaging is returned to us in completeness and there are no signs of unlawful tampering.
  • The decision to refund or not will be with us. Refund requests can be made by email to: solutions@printshoppy.com.
  • Refund/ replacement for goods/ merchandise/products are subject to inspection and checking by us.
  • Damages due to ignorance, incorrect usage will not be covered under our Returns Policy.
  • Products ordered under Discount coupons and other promotional schemes may override "Printshoppy’s 14 Days Returns Policy."
  • Refund mode for Both Partial and Full Refunds is always same as the payment source, i.e the payment mode/ account you paid from.

Privacy policy:

Printshoppy values and respects its customer’s privacy in keeping their information secure. We collate customer information to provide a better shopping experience to them and to communicate our new products to them as and when our products, promotions and services are launched. We always look forward to protect your privacy and confidentiality with respect to the information we collect during your order. We never ever sell or give your personal or financial details to third parties without your knowledge. We will be sharing your information with certain third parties only with your acceptance.

The privacy policy that we have devised, describes your personal information we collect about you, the reasons to why we collect it, the way how we use it and in what circumstances we would share it with third parties. Our policy also describes the methods we have devised for collection and usage of your personal information. If you have any questions or queries about our privacy policy, don’t hesitate or keep the doubts to yourself, please contact us via email at: solutions@printshoppy.com.

We always aim to intimate you about any future changes that occur in our information collation practices and therefore we will let you know by posting the policy changes on our Web site or by communicating directly with you.

How and what we collect:

The major information that we may collect from you includes your full name, email address, mailing address, phone and credit or debit card details that you provide us to complete your order.

The payment details are never saved with us as a security measure. We only save your personal information with us thus making it easy for you to place new orders in future and also to communicate with you to intimate about our new products, promotions, offers and any changes in our services. We keep a record of your orders and your interests to serve you better in your next login. We don't share your information with any third party companies unless they are involved in the order placed or in completion of your order.

How we use your information:

Your information is always used in a secure way to provide you better service in future transactions. We use your information in processing your order, sending emails to intimate you about your order’s process or we will contact you over phone, alternatively we mail send postal mails or even we might emails if we have other queries regarding your order. Furthermore you will also be automatically signed to our website to receive email updates about our products, services and promotions during registration unless you have checked the option to avoid this.

On regular basis, we will be sending you emails that in turn would help us learn more about your shopping preferences. In addition to that, we may utilize the information about your product interests and purchases to help us improve our website design as per your taste and preferences. If you make online purchase or order through phone, we may also send you notices about our latest products, new services, and other promotions through mail. We may also seek your feedback on our service and about your experience with us.

Limitations to Third Party:

We contact and communicate with third parties to assist us in maintaining and managing our customer’s information to fulfil the customer’s order. We do not authorize any of those third parties to make any other use of your information.

We also may share aggregate, non-personally identifiable information about you (such as gender, your age, types of products purchased) with our business partners to fulfil our contractual obligations. Except from the above described usage, we do not use, rent or sell any information we collect online to any unaffiliated third parties.

In addition, when we team up with another company to offer or provide products, services or promotions, we and the other company may cross-reference our customer databases to identify commonly visiting customers. We and the other involved company may use that existing information to identify future promotional opportunities. When we offer any contests or promotional campaigns or club with other companies for organizing such events, the buyers who wish to participate in those contests and campaigns may be asked to provide personal information that can be mandate for participation. That information may be then used by us and any other company that is offering the contest or promotion to notify winners or to fulfil promotional obligations.

Change/Modify Your Account Information:

You can login to your printshoppy purchase/shopping account at any time as soon as it is active and you can choose the appropriate segment to review, modify, or delete your login information. Buyers please note that any such requests to change the information will be intimated to you via email as soon as that change is processed from our end.

If at any time you would like us to remove you from our email or postal mailing lists or if you do not want us to use your information to enhance your shopping experience, feel free to contact printshoppy customer service via email: solutions@printshoppy.com. Please be sure to include your email address and full name while you contact us for any queries.

Opt-out Decision:

Opt-out decision is always your choice. We would like to communicate with you only if you want to hear from us. It's your decision whether to receive information or news feeds from us, either through email, postal mail or by phone or not.

Please note that such requests may take up to six to eight weeks to take effect. Addition to that, if you wish to ask us to have your name and address removed from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honour your request.

Please also note that when you order a product with printshoppy, we will send you a confirmation email to ensure that you get details of your order and we may also contact you over phone or through email or snail mails if case we have other questions regarding your order.

To make any changes to your account you can contact our customer service through email or by writing to us. Please don't forget to mention full name, postal address and email address whenever you contact us to serve you better.

Children's Privacy Policy:

printshoppy are concerned about the safety of children when they use the World Wide Web. Hence in consistency with the Children's Online Privacy Protection Act of 1998, printshoppy will never knowingly request personal identifiable information from anyone under the age of 13 without prior verifiable parental consent.

If we come to know that the subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personal identifiable information from our database.

Cookies Policy:

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit those sites. A cookie may contain information (such as a unique identifier), which is used to track the pages of the websites that you have visited. printshoppy use cookies but we do not store personal identifiable information in your cookie.

We use cookies in order to improve your shopping experience. When you visit printshoppy, your information cookie will helps us to keep the track of your order that you have shopped with us. If you have saved your details with us, your cookie will help us to recognize you when you are back to our site and provides you the necessary access to your printshoppy shopping/purchase account information. In addition to that, we may also use the stored cookies to check and keep your information for the future use of our website. In case you don’t save the information, we may monitor and maintain the information about your use of our Web site in a manner that does it not recognize you. In both the cases, this information helps us serve you better by improving our site design, as well as our designed products and services offered.

We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfil contracts with our business mutual. We will otherwise not track any information about your use of other websites.

You can refuse cookies by turning them off in the browser that you use. If you turn off save cookies option, we will not be able to track your order or enable you to make a purchase from our website. Also we will not able to recognise you as a signed up user to allow you access to your account information.


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